Parents/guardians are required to supervise their children at all time.
Playtopia does not take any responsibility for any injuries or any lost/stolen items.
Surveillance cameras are installed around the facility for safety of our guests.
No shoes/ slippers or bare-feet allowed in all Play area. Only grip socks are allowed on
trampoline. Use regular socks on all slides.
Please don’t bring any outside foods to be consumed inside the facility other than parties.
No food/ drinks/gum in all play areas.
All Admission tickets and Game cards purchases are non-refundable.
No party is allowed in cafe area or anywhere inside the facility without making a reservation of
a party room.
Playtopia reserves the right to refuse Entry to the facility or ask you and your child to leave
if equipment is being misused and pose danger to him/her/you or other players/employee/guest or
disrespectful to others.
Playtopia is a peanuts/nut aware facility but we do not guarantee if it is nut free
environment.
General entry is at first come first serve basis and subject to availability. Please check hours
of operation before you plan to visit us.
No adult is allowed to play on the equipment other than Soft play area.
PARTY PARTY RULES
Reservation is required for all celebrations, minimum 10 days in advance.
A $300 nonrefundable deposit is required for party booking. A nonrefundable deposit of half
the amount of your party is required for a Private Party.
You are welcome to upgrade your package but you cannot downgrade once confirmed.
Themed decorations belong to Playtopia and cannot be removed or taken away.
Please refrain from bringing Piñatas, gum, Cheetos (i.e. cheezies), popcorn, pasta, rice, etc.
Guests may purchase additional water bottles and/or juice boxes on the day of the party.
Your party time is 2.5 hours in total and if delayed by 10 minutes, you will be charged $50 per
each 15 minutes.
Playtopia reserves the right to refuse/cancel your party without prior notice if it is against
Playtopia policy.
TRAMPOLINE AND BASKETBALL COURT INSTRUCTIONS
Player must be under 12 years of age to jump on the trampoline.
Anyone over 12 years of age is not allowed to jump on the trampoline.
Please play in your designated area only. Please follow the supervisor’s instructions all the time.
All players must wear grip socks to jump on the trampoline.
Please read all the instructions and sign waiver before entering the trampoline otherwise you will
be considered a trespasser.
WALL CLIMBING AREA RULES
You must be age 6 or over to do wall climbing.
Buy valid ticket to enter this area and challenge your climbing skill.
Wear safety harness and climb under authorised supervisor only.
Read and understand Safety instructions before entering this area.
NINJA COURSE RULES
You must be 4 feet or above to participate in this activity.
No adults are allowed at Ninja Course.
Land flat on your bottom, on the air bed.
Be aware and respect others around you and nearby obstacles.
Participate at your own risk.
Secure loose dress, scarves, loose hairs etc. before participation.
Remove your shoes and wear approved socks.
GENERAL INSTRUCTIONS
General admission tickets have an expiry for three months from the date of purchase as long as they
have not yet been redeemed for wristbands.
Complete safety instructions are displayed in front of each attraction.
Please read them carefully and understand them before accessing that attraction.
All sales are non-transferable and non-refundable.