Returns and Refunds Policy

Thank you for shopping at Playtopia.

Please read this policy carefully. This is the Return and Refund Policy of Playtopia. The Return and Refund Policy for Playtopia has been created with the help of TermsFeed.

Tickets & Passes

We do not issue refunds for tickets and monthly passes once the order is confirmed and you recieve or download the ticket/pass image.

Party Bookings

We do not issue refunds of advance payments for party bookings. For full payments you can change your booking date/time at least 48 hours prior to reserved party date and time.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.