Playtopia is a parent supervised facility. Children must not be left unattended
anytime.
Parents/Guardians are responsible for watching their children at all times.
All adults, children, and infants entering Playtopia must sign the waiver and get the
wristband before entering.
We are a peanut/nut aware facility, so not nuts are allowed!
No outside food and drinks allowed for drop-in customers.
Adults and children are REQUIRED to wear socks (no shoes, bare feet or indoor
slippers are allowed).
Children are recommended to wear grip socks.
Strollers are prohibited from being taken into the facility. They can be left in the
receptionist area outside the gate.
Wheelchairs and Walkers are not allowed in the playscape area as they create a
tripping/injury hazard.
Playtopia is not responsible for any injuries
Playtopia is not responsible for any lost/stolen items
No food, drinks or gum is allowed in the play area.
Please ensure that you and your children are free of any sickness or infections.
Masks are not required, however we respect everyone’s personal choice to wear one
if they so wish or not.
Playtopia reserves the right to refuse entry or ask you and your child to leave if
equipment is being used improperly, you are unsafe and/or disrespectful to others.
Drop in sessions are for 2 hours only. You must leave the facility at the expiry time
based on the time you entered.
After purchasing a ticket online, it is valid 3 months after purchase date. No need to
book the date. We are open every day 10:00am – 8:00pm, however please check
our website and social media for any closure notices.
One adult can enter free when accompanied by one paid child, but every extra adult needs their own ticket. Adult swapping is not allowed, so the free adult must stay with that paid child and cannot be rotated with another adult
Children under 1 are free. They must be accompanied by a paid child or paid adult
ticket.
Adults are not allowed to jump on the trampoline. Only children up to 17 years of age
are allowed to go on the trampoline.
All children must be accompanied by at least 1 adult (over the age of 18).
TRAMPOLINE POLICIES:
Children must be wearing GRIP socks to go on the trampoline. Under no exceptions
may they go without grip socks.
Children must be between 1 to 17 years of age to go on the trampoline. No child
over 17 or any adult is allowed to jump on the trampoline.
Children under the age of 4 years must be accompanied by an adult in the
designated toddler jumping area..
There is a height limit to each side of the trampoline.
Adults are not allowed to jump, stand on the padding, sides and middle of the
trampoline as it is a safety hazard to those jumping.
All participants must have a waiver signed before jumping.
Participants must remove all sharp objects, and jewelry that might cause injury while
jumping.
Lying down and sitting on the trampolines is prohibited.
Please do not grab safety pads/ netting.
One participant per trampoline.
No wrestling, racing or tackling.
Please do not jump if you have health limitations, previous injuries, or are pregnant.
Do not land on head or neck.
Do not attempt any tricks you have not been trained for.
NINJA COURSE POLICIES
You must be 4 feet or above to participate in this activity.
No adults are allowed at Ninja Course.
Land flat on your bottom, on the air bed.
Be aware and respect others around you and nearby obstacles.
Participate at your own risk.
Secure loose dress, scarves, loose hairs etc. before participation.
Remove your shoes and wear approved socks.
SLIDE POLICIES:
Must go down with arms crossed.
Must be sitting on their bottom, and go feet first.
Must go one at a time.
Participants must be wearing tights/pants/ full/ knee-length pants unless parents
have given permission.